Gaffit prioritizes superior quality, authenticity, and exceptional customer satisfaction. Should you be dissatisfied with your purchase, we offer clear and equitable return and refund policies to assist you.

1. Eligibility for Return

Returns are accepted only under the following conditions:

• You received a damaged, leaking, expired, or incorrect product.
• The product must be returned within 7 days of delivery.
• The product must be unused, sealed, and in its original packaging.
• A valid proof of purchase/invoice is required.

2. Non-Returnable Items

We do not accept returns in the following cases:

• Opened or used products.
• Products without original packaging or damaged seals.
• Free samples, promotional items, or gift packs.
• Product returned after 7 days of delivery.

3. Return Process

• Contact our support team at info@gaffit.com or +91 90220 60634 within 7 days of delivery.
• Share the order ID, a brief description of the issue, and clear photos of the product and packaging.
• Our team will verify the issue and initiate pickup or request return shipment (wherever applicable).
• Once approved, you'll receive confirmation and next steps via email or phone.

4. Refund Process

Refunds are processed under the following terms:

• Refunds are issued only after quality verification of the returned product.
• Once we verify the return product we will credit the refund to original payment method within 6-7 working days.

• For Cash on Delivery (COD) orders, refunds will be made via bank transfer after collecting necessary account details.
• Shipping charges (if any) are non-refundable unless the return is due to our error.
• We will deliver replacement product within 6-7 days

5. Replacement Policy

If eligible, we may offer a free replacement for:

• Damaged or defective items.
• Wrong item shipped.

Replacement will be shipped once the original product is returned and approved.

6. Cancellations

• Orders can be cancelled before dispatch only.
• To cancel, contact us immediately via info@gaffit.com or call +91 90220 60634.
• Once dispatched, the order cannot be cancelled.

7. Contact Us

For all return, refund, or cancellation requests:

Uniwelco Private Limited
Email: info@gaffit.com
Customer Care: +91 90220 60634